Regarding our response after 5/7

As already indicated, due to the spread of the novel coronavirus infection, we are temporarily closed until 5/6 (Wednesday).

We would like to express our deepest gratitude for your continued support. First, I would like to express my sincere condolences to everyone affected by the novel coronavirus infection and everyone involved. As already indicated, due to the spread of the novel coronavirus infection, we are temporarily closed until 5/6 (Wednesday). We sincerely apologize for any inconvenience this may have caused to our suppliers. Currently, handling after the expiration of the “state of emergency” has not been confirmed, but based on situations such as changes in the number of infected people, we have decided to resume business after 5/7 (Thursday) by suppressing the number of employees attending the office and changing business hours from 10:00 to 16:00. Regarding such measures, we will temporarily limit them until 5/31, and we will consider reviewing the timing based on future conditions. Although we will resume business on 5/7 (Thursday), we sincerely apologize for any inconvenience and inconvenience this may continue to cause to our business partners in order to limit the number of people attending the office and business hours, and thank you for your understanding. [Business hours] Weekdays from 10:00 to 16:00 [Implementation period] 2020/5/7 to 5/31 Ueshima Seisakusho Co., Ltd. Representative Director Junichi Eba

Q & A

FAQs
What are the prices and commercial flow when it comes to purchasing products?

Please contact us from “Contact Us” on our website.

Can I do direct transactions?

Direct transactions are also possible; please contact us from the “Contact Us” section on the website for details.
☏ 042-572-1397 (Monday to Friday 9 a.m. to 5 p.m.)

What should I do if there is a device malfunction or trouble?

Please contact us from “Contact Us” on our website.
✉ service-desk@ueshima-seisakusho.com
☏ 042-577-1363 (Monday to Friday 9 a.m. to 5 p.m.)
6-5-22 Yaho, Kunitachi-shi, Tokyo, 186-0011

Regarding the warranty period?

We have set a guarantee period of 1 year from the inspection date. (Consumables are not included)
Details will be provided separately when the device is delivered.

I want a catalog, what should I do? 

Please download from “Click here to download the catalog” on each product page on our website.

Do you support overseas sales?

Yes, it is compatible. We have sales agents in the US, China, South Korea, Taiwan, India, Indonesia, Thailand, Vietnam, Malaysia, and Europe.    
For details, please contact us from the “Contact Us” website.

Is contract sample measurement possible for a fee?

This is possible depending on the device; please contact us from “Contact Us” for details.

Can I demonstrate the device?

This is possible depending on the device; please contact us from “Contact Us”.

Contact

We're here to help. For more information about our products and services, please fill out the form on the right.

042-572-1397 (Monday to Friday 9 a.m. to 5 p.m.)

Contact

For orders for repairs, calibrations, and services, please contact us using the contact details listed below.

service-desk@ueshima-seisakusho.com
042-577-1363 (Monday to Friday 9 a.m. to 5 p.m.)
6-5-22 Yaho, Kunitachi-shi, Tokyo, 186-0011
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