Regarding our response due to the extension of the state of emergency

Due to the current situation where the novel coronavirus infection has not ended, the “state of emergency” issued by the Japanese government has been extended until the 21st for the 4 prefectures in the metropolitan area.

We would like to express our deepest gratitude for your continued support. First, I would like to express my sincere condolences to everyone affected by the novel coronavirus infection and everyone involved. Due to the current situation where the novel coronavirus infection has not ended, the “state of emergency” issued by the Japanese government has been extended until the 21st for the 4 prefectures in the metropolitan area. Therefore, we have decided that the Tokyo headquarters will continue to be open until 16:00. We have decided to return the business hours of the Osaka Sales Office to normal. Also, when you come to our office, our employees may ask you about your physical condition, travel history, etc. beforehand. We sincerely apologize for any inconvenience and inconvenience this may have caused to our suppliers, and thank you for your understanding. [Business hours] Tokyo Head Office 8:30 to 16:00 Osaka Sales Office 8:30 to 17:00 [Implementation period] Until 2021/3/19 (Friday), Ueshima Seisakusho Co., Ltd. Representative Director Junichi Eba

Q & A

FAQs
What are the prices and commercial flow when it comes to purchasing products?

Please contact us from “Contact Us” on our website.

Can I do direct transactions?

Direct transactions are also possible; please contact us from the “Contact Us” section on the website for details.
☏ 042-572-1397 (Monday to Friday 9 a.m. to 5 p.m.)

What should I do if there is a device malfunction or trouble?

Please contact us from “Contact Us” on our website.
✉ service-desk@ueshima-seisakusho.com
☏ 042-577-1363 (Monday to Friday 9 a.m. to 5 p.m.)
6-5-22 Yaho, Kunitachi-shi, Tokyo, 186-0011

Regarding the warranty period?

We have set a guarantee period of 1 year from the inspection date. (Consumables are not included)
Details will be provided separately when the device is delivered.

I want a catalog, what should I do? 

Please download from “Click here to download the catalog” on each product page on our website.

Do you support overseas sales?

Yes, it is compatible. We have sales agents in the US, China, South Korea, Taiwan, India, Indonesia, Thailand, Vietnam, Malaysia, and Europe.    
For details, please contact us from the “Contact Us” website.

Is contract sample measurement possible for a fee?

This is possible depending on the device; please contact us from “Contact Us” for details.

Can I demonstrate the device?

This is possible depending on the device; please contact us from “Contact Us”.

Contact

We're here to help. For more information about our products and services, please fill out the form on the right.

042-572-1397 (Monday to Friday 9 a.m. to 5 p.m.)

Contact

For orders for repairs, calibrations, and services, please contact us using the contact details listed below.

service-desk@ueshima-seisakusho.com
042-577-1363 (Monday to Friday 9 a.m. to 5 p.m.)
6-5-22 Yaho, Kunitachi-shi, Tokyo, 186-0011
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